Return Policy
Our return policy has a duration of 30 days starting from the date of purchase. If 30 days have passed since your purchase, we regret to inform you that we cannot guarantee a refund or exchange.
To qualify for a return, the item must be unused and in the same condition as when you received it, and it should be in its original packaging.
In cases of damaged shipments, we can only process a claim if the customer has signed the delivery paperwork indicating that the item was received in a damaged condition.
For damaged or faulty products, we will make a determination based on photographs provided by the customer and sent to Lakeland Farm & Ranch.
Please note that only regular-priced items are eligible for refunds; sale items are final sale and cannot be refunded.
If you decide to return a product, you are responsible for covering the shipping costs to send it back to our main location in Manitoba, Canada. Please be aware that shipping costs are non-refundable. Additionally, a 10% handling/restocking fee is typically applied to assist in offsetting the expenses we’ve already incurred for processing, packaging, and shipping the item to you.
We reserve the right to update this return policy periodically to account for changes in our practices, operational procedures, or in response to legal or regulatory requirements.